Thank you for visiting the Dun & Bradstreet website.
Since 1841, Dun & Bradstreet has been the catalyst for commerce, by bringing businesses and business together. Dun & Bradstreet has built its reputation through a commitment to protecting the privacy and confidentiality of sensitive information. Today Dun & Bradstreet is one of the world’s leading providers of business to business credit, marketing, purchasing and receivable management services.
Protecting individual privacy is very important to us. This Online EU Privacy Statement is designed to inform you about our online collection and use of personal information. The EU Data Protection Directive principles apply to this policy, as well as various EU member state national laws. This policy applies to individuals and their personal data, as set out by the above regulations, which is collected, stored and used by Dun & Bradstreet. From time to time, Dun & Bradstreet may modify this Online EU Privacy Statement.
The first section of this policy explains what information we collect when you use the Dun & Bradstreet website, why we collect this and how we use and protect this information. The second section explains Dun & Bradstreet’s general policies towards protecting information.
Section 1: Data Collection and Use on the Dun & Bradstreet Website
What information does Dun & Bradstreet collect and why?
This policy applies to all information Dun & Bradstreet receives from you, whether you are registering on our website or ordering any of our products. During the course of your use of this website, Dun & Bradstreet will collect two types of information:
Dun & Bradstreet will retain the information for as long as we reasonably deem necessary for the purposes listed above. Once we have processed your transaction, we will only retain your full credit card data if you have asked Dun & Bradstreet to do this, to make it easier for you to use the site for repeat purchases.
To enable you to sign in and personalize your online experience Dun & Bradstreet uses “cookies”. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
Section 2: Dun & Bradstreet’s approach to privacy and data protection
Dun & Bradstreet’s EU Privacy Principles
When Dun & Bradstreet collects information directly from individuals, we obtain the personal information that is needed to provide our business –to-business goods or services, to provide customer service and to fulfil any legal or regulatory requirements. We also obtain personal information as a result of individual’s business-related financial transactions with Dun & Bradstreet or with Dun & Bradstreet business customers. When we obtain information about individuals from third parties, we use reputable sources, including public repositories. Dun & Bradstreet employs appropriate measures to assure the quality of information which we collect.
When we have a direct relationship with individuals, we will strive to make information available to them about the general uses of the information that we collect, including but not limited to licensing for use by third parties. This information is made available at the point of sale, through privacy notices on our websites, in other formats that are publicly available or through other means specified by applicable EU legislation and laws.
Within Dun & Bradstreet, access to personal information is limited to those employees of Dun & Bradstreet and its affiliates who need it to fulfil their business responsibilities. Vendors and other outside contractors we engage are subject to contractual requirements to ensure personal information is safeguarded. We will disclose personal information in response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make that request.
When we obtain personal information as part of our direct relationship with individuals, we will not share this information with non-affiliated third parties except in accordance with these Privacy Principles.
Where Dun & Bradstreet engages in any form of direct communication with individuals for the purpose of marketing of Dun & Bradstreet's products or services, we will ensure that procedures are in place to stop the direct marketing at the individual's request. All electronic communications will comply with legislation governing unsolicited communications; where required, Dun & Bradstreet will obtain consent before sending direct marketing material or before licensing for use by third parties for similar purposes.
Information Security: How We Protect Your Privacy
Dun & Bradstreet is committed to implementing the highest standards of information security to protect the privacy and confidentiality of your personal information. We limit access to your personal information to authorized Dun & Bradstreet employees. We also maintain physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorised access or disclosure. Some of the other central features of our information security programme are:
We hold ourselves accountable under our Privacy Principles
The EU Data Protection Officer serves as the regional privacy contact, with responsibility for administering the Dun & Bradstreet privacy programme within the EU, including implementation of these Privacy Principles and for ensuring that Dun & Bradstreet complies with applicable EU laws and regulations concerning the collection, use and storage of personal information.
The EU Data Protection Officer, working closely with individual subsidiaries, is responsible for:
Dun & Bradstreet’s Privacy Principles guide us in the collection and use of information and reinforce the role our employees play in protecting individual privacy.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the Dun & Bradstreet – EU Data Protection Officer. The address for this is EUDPO@dnb.com. You can also contact us at this address if you have a question about Dun & Bradstreet's handling of your information or if you wish to obtain a copy of personal data stored at Dun & Bradstreet.
Before Dun & Bradstreet is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavour to respond within the legally mandated timeframe.
Please refer to Dun & Bradstreet’s local website and posted guidelines about how Dun & Bradstreet complies with national data protection regulations relating to data subject access rights and how to successfully request your data by making a Subject Access Request, including the required detail and any necessary fees.
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints of this nature should be made in consultation with posted guidelines and if necessary to Customer Services or the EU Data Protection Officer at EUDPO@dnb.com.
The operator of this website is:
Dun & Bradstreet Limited
Bucks SL7 1AJ
T: 01628 492000
F: 01628 492260
Version 1.2 – 07/10/2013
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